Order process/delivery
We review orders and ship them within 48 hours during business days.
Do you offer shipping to all cities in Saudi Arabia?
Yes, we ship to all cities in Saudi Arabia, you just need to add the products to your shopping cart and select the delivery option.
Do you offer same day delivery?
Same day delivery is NOT available. We offer two business day delivery to Dhahran, Khobar, Dammam, Saihat, Qatif, Safwa.
Do you offer cash on delivery (COD)?
Currently not available.
How do I calculate the shipping fee?
To calculate shipping fees, you just need to add the products to your shopping cart and enter your address with city and shipping will be calculate automatically.
Do you offer international shipping?
Yes, international shipping is available for GCC (Bahrain, Kuwait, Qatar, Oman, UAE)
How can I track my order?
Saudi Arabia - Aramex
When your order is shipped, we send you a message of shipment details either by email or SMS to your mobile. The message contains a the tracking number which can be used to track your order by vising Aramex website Track Shipments (aramex.com)
or contact Aramex at 8001000880
How long does my order take to be delivered via Aramex?
2 - 5 business day inside Saudi Arabia.
Saudi Arabia - DHL
When your order is shipped, we send you a message of shipment details either by email or SMS to your mobile. The message contains a the tracking number which can be used to track your order by vising DHL website Tracking | DHL | Saudi Arabia
How long does my order take to be delivered via DHL?
2 - 3 business days inside Saudi Arabia
International orders and shipping (UAE, Bahrain, Kuwait, Oman, Qatar)
How can I track my order via DHL international?
How long does my order take to be delivered via DHL?
International orders that are shipped through DHL take 5 - 7 business day (Customs procedures may delay delivery to customer)
**Note (International Orders): buyer is responsible for additional customs & duty fees at arrival.